Returns & Exchanges

At JOOCYEE, we want you to be completely satisfied with your beauty experience; if you are not happy with your purchase, you can return unopened products in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the list of items you wish to return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original JOOCYEE boxes, ensuring all protective seals and aesthetic components are intact.

• 3.
  Ship It Back

  Affix the provided shipping label to your parcel and drop it off at any authorized carrier location for processing.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, we will issue a full refund to your original payment method within 5-7 business days.